Terms of Service

These terms govern your use of synapslimited.eu and any commercial engagement you sign with Synaps Limited ('Synaps', 'we'). By using the website or commissioning work, you accept these terms. If you don't agree with any part, don't use the site or sign with us.

1. The website

The information on synapslimited.eu is published in good faith for general information only. Nothing on the site constitutes a binding offer or contractual commitment until both parties sign a written engagement.

2. Engagements and pricing

Our standard service is a monthly subscription that covers design, development, hosting, and ongoing maintenance of your site. The applicable plan, monthly fee, and scope are defined in the engagement document we sign with you. Plans are billed monthly in advance unless otherwise agreed.

Synaps reserves the right to update its publicly listed prices for new clients at any time. Existing clients keep their contracted rate for the duration of the agreed term.

3. Cancellation and buyout

Engagements can be cancelled monthly after the initial six-month commitment, with 30 days' written notice. After 18 active months on Starter or Professional, the entire site (codebase, content, hosting credentials, domain) is transferred to you at no additional fee.

If a client breaches the engagement (including non-payment beyond 30 days), Synaps may suspend services until the breach is cured.

4. Intellectual property

Until full payment of the monthly fees due under an active engagement, all work delivered remains the property of Synaps. Once you have paid for the corresponding period, you receive a perpetual, non-exclusive license to use the work for your own business purposes. Full IP transfer occurs at the 18-month buyout.

Stock assets, third-party libraries, and platform code (e.g. Next.js, open-source packages) remain governed by their original licenses.

5. Confidentiality

Both parties agree to keep non-public information shared during an engagement confidential, except where disclosure is required by law.

6. Liability

We do our work in good faith and to a professional standard, but building software is uncertain. To the maximum extent permitted by law, our aggregate liability for any claim arising from these terms or an engagement is limited to the amount you have paid us in the 12 months preceding the event giving rise to the claim. Nothing in this clause limits liability that cannot lawfully be limited under applicable law (e.g. fraud, gross negligence, or personal injury).

7. Force majeure

Neither party is liable for delays or failure to perform caused by events beyond their reasonable control (natural disaster, war, pandemic, infrastructure outages, third-party platform failure).

8. Data protection

Personal data we process about you is described in our Privacy Policy. When we process personal data on your behalf as part of an engagement, we sign a Data Processing Agreement (DPA) on request.

9. Changes to these terms

We may update these terms from time to time. The version posted on this page on the date you sign an engagement is the version that applies to that engagement. Material changes for ongoing clients are communicated by email at least 30 days before they take effect.

10. Governing law

These terms are governed by EU law and the law of the jurisdiction in which Synaps Limited is registered. Any dispute arising out of or in connection with them is subject to the exclusive jurisdiction of the competent courts of that jurisdiction, save where a consumer-protection rule grants you a more favourable forum.

11. Contact

For any question about these terms, email info@synapslimited.eu.